You should see "insert and edit citations" and "merge cititions" with the Mendeley icon. Open Word, and click on the "Reference" tab toward the top of your document. If you are Using Mendeley Desktop, the original application, which is still being supported, you simply open the Desktop application, go to the tools menu and toggle the "Install Mendeley MS Word plugin" that you will see on the tools drop down. The Libraries/SAS IT Help Desk can assist you with this process if you have the citation plugin add-in download for Mendeley Reference Manager at : However, for most Penn Schools there is a workaround. Your school may allow you to add the citation plugin yourself. If you are using Microsoft 0365 provided through Penn, you will want to find out about your ability to add this "add-on." Some Penn schools and centers are adding in the Zotero and Mendeley add-ons as a default. Mendeley's Reference Manager, the most recent version of the Mendeley desktop application, requires an "add-on" for the Mendeley MS Word citation plugin.
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